Format:Cd-rom Platforms:Mac Os X, Macintosh Media:Software Memorabilia:No Operating System:Windows XP Home Edition Shipping Weight (lbs):0.2 Dimensions (in):5.4 x 5.3 x 1.1
Product Description APPLECARE PROTECTION PLAN 3YR FOR MACBOOK IBOOK
Amazon.com Product Description Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for MacBook Air and MacBook (MA519LL/A) extends the complimentary coverage on your MacBook Air/MacBook to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, web-based resources, and TechTool Deluxe from Micromat--all for one economical price.
This comprehensive AppleCare Protection Plan covers your MacBook Air/MacBook, as well as an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM purchased for it. You can also register one Apple display for coverage, provided the Mac and display are purchased together.
Extend your coverage to three years of service and expert telephone technical support.
One Number to Call for Help Get direct telephone access to Apple's own technical support group, the people who know your system best. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system. Just one phone call can help resolve most issues with your Mac because AppleCare representatives can help troubleshoot Apple hardware, the Mac operating system, and many Apple consumer applications, including iLife, iWork, Jam Packs, iChat AV, Mail, Safari, iCal, iSync, AppleWorks, and QuickTime.
Convenient Repair Options The AppleCare Protection Plan ensures that Apple-certified technicians will perform repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty. This plan includes global repair coverage, which can be very important if you travel abroad.
Coverage Information The AppleCare Protection Plan is subject to terms and conditions, which are provided on the AppleCare Protection Plan website.
To qualify for the AppleCare Protection Plan, your product must be within its one-year Apple hardware warranty.
A separate AppleCare Protection Plan must be purchased for each Apple system to be covered.
Mac mini, Mac Pro, and MacBook Pro/MacBook Air/MacBook customers may also enroll one Apple display for coverage, provided that the Mac and the display are purchased together.
Global repair coverage is included.
This AppleCare Protection Plan covers an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM are included in the coverage of the computer with which they are used.
Frequently Asked Questions Can I purchase the AppleCare Protection Plan anytime?
You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan.
What service options does the AppleCare Protection Plan offer?
Apple may provide service through one or more of the following options: carry-in service (to Apple retail stores or Apple Authorized Service Providers), direct mail-in service, onsite service (for desktop computers), or Do-It-Yourself (DIY) parts (so you can service your own product).
What does "global repair coverage" mean?
If you take your Apple hardware with you when you travel and happen to need repair service, the AppleCare Protection Plan offers global repair coverage. You can either go to an Apple retail store or contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability, and response time vary according to country. Please see the AppleCare Protection Plan Terms and Conditions for complete details.
When I purchase the AppleCare Protection Plan, do I need to register it?
If you purchase your AppleCare Protection Plan and your covered product separately or elsewhere, you will need to register your AppleCare Protection Plan. Your AppleCare Protection Plan coverage starts from your hardware purchase date. Registering your AppleCare Protection Plan at a later date does not extend your coverage.
2 more years free of worryJanuary 5, 2009 I purchased Apple Care after owning my MacBook for 11 months and having had no problems with the computer. Because I'd had Apple Care for my first iPod and actually needed a replacement after the first year, I wanted to feel a little more secure about traveling with this laptop should a problem arise. Two weeks after the first anniversary of this computer, the hard drive crashed -- a first for me from which I learned to back up. back up, back up. I went to the Genius Bar where it was confirmed that the drive had gone to heaven, and an hour later, I walked out with a working laptop containing a new hard drive, all at the cost of the cup of coffee I bought while waiting the hour for the repair. I understand that not everyone lives near an Apple Store, so this is even more reason to buy this "extended warranty." I'm now having problems with my optical drive and have an appointment scheduled for a new drive, at no further cost to me. I do not buy extended warranties for appliances or cars, but if I intend to keep an Apple product for more than a year, I buy the Apple Care in the 11th month and consider it as an investment.
Applecare not the value it once was...January 4, 2009 As a matter of policy, I've been getting AppleCare for my MacBooks for many years now. I had the hinge on one of my Powerbooks go bad and the screen tore right off the case one day. I sent it back to Apple and they fixed it right up no problem. Applecare really saved the day.
The thing is, I've noticed a trend in the last few years and I've begun to wonder if I'm on the wrong track. I've had a few hardware problems and in each case Apple has sends me to see a "genius" at one of their local Apple stores. They used to send a prepaid return shipping box to my door which I found considerably more convenient. They are still willing to fix problems at no charge, however, it takes 7-10 days. That's far too long to be without my computer - particularly when the issue is straightforward. I've got a problem with my screen right now, as a matter of fact, but I've been avoiding getting the service due to the lengthy service time.
So, basically, I'm paying for AppleCare but I'm not really benefiting from it. If it was less expensive, the insurance policy might be more palatable but honestly I've been getting less and less value out of my AppleCare purchases.
My other significant complaint is the way AppleCare is attached to the computer only. You can't cancel it for a prorated refund or transfer it to another computer. Further, you really can't transfer Applecare to another user when you sell your computer - even though Apple says you can. I've tried it and it just doesn't work. I'm still listed as the owner on several of my old computers even though I sent in all the paperwork (yes paperwork!) as required. What this means is that I don't get all the coverage I paid for.
OK, so I will offer this one other thought. If you're going to buy AppleCare, buy it on Amazon. It's cheaper and there's no difference in the coverage. I'll get off my soapbox now.
No problem registering onlineDecember 29, 2008 I have had Macs forever and I would never be without Applecare. I was reluctant to purchase this from Amazon as some reviewers had trouble registering online,ie having to fax a copy of the invoice, being told they should have ordered from Apple, etc. For the $60 savings over the Apple Store price I figured it would be worth any hassle. There was absolutely no problem and I received my plan certificate almost immediately via e-mail.
I hope that I will never need it...December 20, 2008 1 out of 1 found this review helpful
There are a lot of debates as to the value of Apple Care extended warranties. In general Apple products are pretty reliable and such coverage is not needed. Ironically, right after I bought my MacBook and this warranty, my step-daughter's MacBook that didn't have coverage had a hard drive crash 13 months after purchase. Yes, I was able to simply replace the hard drive in her MacBook for as little as $120 with a new Seagate that had five times the capacity as the original, but I don't think the usual iPod-seduced Apple customer that shops in an Apple Store would venture through that effort. A hard drive replacement doesn't seem like that much of a financial hit, but if you ever Google "Dead MacBook" you will find lots of horror stories of people that didn't buy an Apple Care warranty that were offered $1,000 'mainboard' replacements from Apple to get their $1299 MacBook working again. Lots to consider if you are a new MacBook owner, but I think it's a good insurance policy from a company that seems to engineer and support their products well.
Good for peace of mindOctober 15, 2008 1 out of 1 found this review helpful
This is great for peace of mind, but so far I never had to actually use it.
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